Travel & Hospitality

Drive traveler engagement and loyalty

Deliver a unique value exchange across the entire travel lifecycle

With personalized loyalty programs and enhanced cross-channel experience, Marigold helps elevate the guest experience well beyond the initial trip. Leveraging data-driven insights, you'll gain measurable improvements in acquisition and retention, while boosting critical KPIs such as CSAT and customer lifetime value (LTV), while reducing churn.

Our platform is built on flexibility and opportunity, so travel brands can deliver personalized emails with dynamic content, create tailored offers that align with guest preferences and brand identity, as well as utilize zero-party behavioral data to fuel smarter engagement.

Trusted by the travel and hospitality brands

Helping lifetime loyalty take flight

Automated, trigger-based actions power evergreen campaigns that stay relevant and responsive to guest behavior—ensuring your brand remains top-of-mind throughout the travel journey and beyond.

Value exchange

Offer personalized experiences like exclusive offers, seamless booking, or tailored content, in return for customer data and engagement.

Data enrichment

Go beyond basic customer profiles by layering in behavioral, demographic, and zero-party data.

Messaging at scale

Tailor messages based on behavior, preferences, and booking history, ensuring each traveler gets the right message at the right moment.

Cross channel marketing

Unify messaging across platforms, while delivering a consistent, seamless experience from discovery to booking and beyond.

Retention marketing

Stay connected through personalized offers, loyalty rewards, and timely follow-ups.

Real-time marketing

From last-minute upgrades, offers, location-based recommendations, or loyalty perks triggered by a booking,  respond to behaviors as they happen.

Intelligent marketing

Harness the power of data, automation, and AI to create smarter, more effective customer experiences.

Enterprise grade loyalty

Integrate deeply with CRM and marketing automation platforms to deliver dynamic, personalized rewards based on real-time behavior and preferences.

Products built for elite travel brands

Ensure your brand remains top-of-mind throughout the travel journey and beyond.

Cheetah Digital by Marigold

Drive growth with optimized and automated personalization.

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Marigold Loyalty

Earn trust by proving that you listen, learn, and reward.

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Liveclicker by Marigold

Personalize messages in real-time.

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Marigold Mobile

Drive impact, not intrusion, with SMS, RCS, push, and more.

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Make moves with Marigold

See how travel brands increase revenue and improve audience engagement.

I can spend 10 minutes building and testing new audiences and walkaway learning something new that almost always makes our strategy more effective.
Adam Davis

Media and Marketing Manager, Magnolia Bakery

“Selligent by Marigold drives hyper-personalization to new cross-channel heights in customer engagement.”
John Eising
Managing Partner, De Heeren van Veertig Plus
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“The implementation and growth of this program has helped our team make significant strides in customer acquisition and has served as a major contributor to increasing repeat rates.”
Dave Van Saun
Vice President of CRM and Ancillary, Great Wolf Resorts
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