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2
min read

Loyalty is evolving: How to earn lasting consumer loyalty in a changing market

29 Aug 2025
The Forrester Loyalty Platforms Landscape report explores how brands are meeting challenges, the market dynamics shaping loyalty technology, and what to look for when evaluating partners.
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7
min read

5 loyalty mistakes retail marketers make and what to do instead

28 Aug 2025
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3
min read

Gamification guide for QSRs

29 Aug 2025
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3
min read

Marketing to the moment: Real-time triggers that create connection

28 Aug 2025
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Tue
17
Jun 2025

The loyalty runway: How leading brands prepare for the holiday season

45
 minutes
The loyalty runway: How leading brands prepare for the holiday season
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QSR

How Chicken Salad Chick grew active loyalty membership 5x in just six months

With a fast-growing national footprint and strong community ties, Chicken Salad Chick needed a loyalty experience as friendly, and scalable, as their brand.

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Case studies
Research
Webinars
The New Marigold: From Legacy to Future-Ready
Explore the new Marigold site and brand and see how we’re helping global enterprises turn personalization into performance—and trust into loyalty.
02 Sep 2025
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3
min read
5 loyalty mistakes retail marketers make and what to do instead
In Business Reporter’s latest episode of DigitalTransformationTalk, loyalty experts discussed how today’s retail brands are rethinking what it takes to build customer loyalty.
29 Aug 2025
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7
min read
Inbox or spam? The must-know email deliverability rules for marketers
Don’t let deliverability issues derail your email marketing success, find out why it matters.
27 Mar 2025
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7
min read
Gamification guide for QSRs
Find out why gamification matters for QSR brands.
29 Aug 2025
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3
min read
Marketing to the moment: Real-time triggers that create connection
Learn the five real-world triggers that can help your marketing feel more timely, personal, and irresistible.
29 Aug 2025
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3
min read
5 expert tips for marketers to build relevant cross-channel journeys
Discover how to unify data, apply AI, and design with privacy in mind with 5 tips for cross-channel marketing.
17 Apr 2025
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6
min read
What marketers can learn from the rise of KFC Rewards
One year in, KFC Rewards has crossed the 6-million-member mark with the help of Marigold Loyalty
09 Apr 2025
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5
min read
Capabilities every loyalty marketer needs from their next platform
Learn which capabilities you should look for when evaluating a loyalty solution.
03 Dec 2024
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9
min read
Loyalty360 Interviews Great Clips on Viral Marketing Campaign
Mark Johnson, CEO of Loyalty360, spoke with Lisa Hake, the Vice President of Marketing and Communications at Great Clips, about the fun promotion with Kawasaki, collecting zero-party data, and building a path to loyalty.
22 Jul 2024
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2
min read
Enterprise vs Essentials: Choosing the right loyalty fit
Whether you’re launching your first loyalty program or scaling a sophisticated, multi-brand ecosystem, Marigold Loyalty solutions are built to grow with your business.
02 Jul 2025
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3
min read
5 expert tips to build a high-impact loyalty program (without the complexity)
The Loyalty People and Marigold teamed up to share what works. In a new guide and on-demand webinar, they lay out a simpler, smarter path to revenue-driving loyalty.
15 May 2025
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7
min read
Simplify or specialize? A CTO’s checklist for smarter martech architecture
Whether your stack is consolidated or fully integrated, Selligent is built to support CTO priorities.
15 May 2025
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3
min read
7 ways to build loyalty for the holiday season
In our recent virtual event, The Loyalty Runway, hosted in partnership with Let’s Talk Loyalty, shared practical ways to strengthen your loyalty strategy ahead of peak season.
17 Jul 2025
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3
min read
2025 Consumer Trends Index Global Infographic: US, UK, and France
Find out at a glance what builds consumer trust, drives loyalty, and keeps your brand top of mind in 2025.
18 Feb 2025
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3
min read
AXA Direct Assurance used weather updates to create stronger customer relationships
With Marigold’s support, Direct Assurance developed a scalable model for proactive, customer-first communication, reinforcing its reputation as an insurer that prioritizes policyholder well-being at its core.
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Alliant Credit Union: A renowned financial institution digitizes onboarding to drive revenue
Alliant Credit Union: A renowned financial institution digitizes onboarding to drive revenue and quickly engage new customers
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Belgian fast-food restaurant creates appetite for customer loyalty
Using data to target app users right after their first purchase on myQuick proved successful in creating a hunger for more. The super-sized results exceeded the team’s expectations by far.
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Fashion brand, Tape à l’Œil, triples conversions while cutting email volume by 30%
The collaboration with Selligent by Marigold and Degetel enabled Tape à l’Œil to streamline its targeting strategy, reduce email volume, and engage more effectively.
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French retailer Vertbaudet drives repeat purchases with cross-channel welcome campaign
With the power of Marigold, Vertbaudet were able to create a data-driven welcome journey, driving second purchases through the use of timely and relevant coupons.
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Great Wolf Resorts drives loyalty with easy-to-earn rewards
Great Wolf Resorts built an innovative, easy-to-earn loyalty program to drive repeat bookings and overall folio spend across its properties.
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HEMA reactivates 24% of customers with creative, data-driven experiences
HEMA sets the standard for combining data-driven insights with brand creativity, delivering measurable impact while staying true to its identity.
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Halfords increased bookings by 57% with localized email personalization
Halfords used localised content powered by Marigold LiveClicker to drive a 57% increase in bookings across their under-utilised garages
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Hearst UK drives higher conversions and cuts email build time with personalization and automation
By leveraging Sailthru by Marigold and Marigold Liveclicker, Hearst UK saw a 75-100% increase in email conversion rates and a 10% year-over-year increase in open rates.
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How BBC Studios fuels global fan engagement with Marigold Grow
With a diverse global audience and a growing demand for digital content, BBC Studios needed a smarter way to gather data and deepen engagement.
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How Chicken Salad Chick grew active loyalty membership 5x in just six months
With a fast-growing national footprint and strong community ties, Chicken Salad Chick needed a loyalty experience as friendly, and scalable, as their brand.
Read Now
How Daily Maverick turned free content into multiple revenue streams with Sailthru personalization
To scale sustainably without introducing a paywall, the Daily Maverick team needed to convert engagement into consistent support.
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See how Cheetah Digital delivers 283% ROI
This comprehensive, commissioned study conducted by Forrester Consulting highlights the tangible benefits of investing in marketing technology.
21 Apr 2025
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2
min read
How publishers can use data to drive revenue and engagement
Discover how leading publishers are turning data into sustainable growth.
19 Mar 2025
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5
min read
How connected data fuels personalized, cross-channel customer experiences
This guide looks at how connected data powers more relevant customer experiences and how brands like Pimkie, L’Étudiant, and AXA Direct Assurance use Selligent by Marigold to scale engagement across channels.
24 Apr 2025
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10
min read
How to optimize your ad strategy for maximum revenue
This guide provides practical strategies to maximize your existing assets and reveal new monetization opportunities.
22 Apr 2025
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4
min read
Rewarding profit: A loyalty buyer’s guide for growing brands
This guide is for marketers who are looking for a partner to launch a simple, scalable loyalty program.
05 May 2025
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7
min read
How publishers can grow their audience and build loyalty with zero- and first-party data
Discover how leading publishers are using data to drive engagement and long-term loyalty.
27 Mar 2025
•
4
min read
Loyalty is evolving: How to earn lasting consumer loyalty in a changing market
The Forrester Loyalty Platforms Landscape report explores how brands are meeting challenges, the market dynamics shaping loyalty technology, and what to look for when evaluating partners.
29 Aug 2025
•
2
min read
45
 minutes
The loyalty runway: How leading brands prepare for the holiday season
The loyalty runway: How leading brands prepare for the holiday season
Watch Now
60
 minutes
Uncovering Key Trends with the DMA’s 2025 Email Benchmarking Report
Uncovering Key Trends with the DMA’s 2025 Email Benchmarking Report
Watch Now
40
 minutes
How retail brands build and retain loyalty
[On-Demand Webinar] How retail brands build and retain brand loyalty
Watch Now
50
 minutes
Building scalable loyalty programs for growing brands: Strategies, technology, and the right partner
Building scalable loyalty programs for growing brands: Strategies, technology, and the right partner
Watch Now
35
 minutes
Boost ROI with Marigold’s open-time personalization
Boost ROI with Marigold’s open-time personalization
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40
 minutes
Loyalty essentials 101: Creating high-impact programs with ease
Loyalty essentials 101: Creating high-impact programs with ease
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60
 minutes
How Metro UK uses newsletter personalization to drive audience engagement
This on-demand webinar shows how Metro UK launched high-performing, personalized newsletter products, including a horoscope email with a 45 percent open rate, and scaled segmentation across its audience.
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60
 minutes
Beyond discounts: Driving loyalty profitability in 2025 Featuring Concentrix
Explore how brands can maximize the impact of their loyalty programs and increase profitability without relying on discounts. This conversation is led by Loyalty experts from Marigold and Concentrix.
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45
 minutes
Building Unbreakable Bonds: Insights from the Most Loved Brands to Drive Loyalty and Retention
Building Unbreakable Bonds: Insights from the Most Loved Brands to Drive Loyalty and Retention
Watch Now
40
 minutes
AI and Beyond: The Future of Loyalty in 2025
AI and Beyond: The Future of Loyalty in 2025
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40
 minutes
AI and the Future of Lifecycle Marketing in Financial Services
AI and the Future of Lifecycle Marketing in Financial Services
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40
 minutes
Measuring the ROI of Your Loyalty Program
Measuring the ROI of Your Loyalty Program
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45
 minutes
KFC focuses on fun and fans to drive frequency
KFC focuses on fun and fans to drive frequency
Watch Now
40
 minutes
Path to Loyalty: 4 Steps to Stay Ahead of the Game
Path to Loyalty: 4 Steps to Stay Ahead of the Game
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60
 minutes
Building scalable loyalty programs for growing brands: Strategies, technology, and the right partner
In this on-demand session, experts from QSR Magazine and Marigold, along with loyalty leaders from White Castle and Chicken Salad Chick, share how growing brands can design, implement, and scale a loyalty program that fits their goals and customers.
Watch Now